And with the BankMobile App, theres no need for a branch. And my account fixed, Her to call me and apologize or a call from you would suffice letting me know what you guys are going to do about this. Customer support is horrible. They refuse to respond to my messages. student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. Deposit! 067092886. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. Remind me when call center opens. Cloudflare Ray ID: 7a12deacb9a9018f On the side of each machine, it says "fee-free banking." I tried getting my money off the account multiple ways that the customer support told me to do and every time I got to a different agent they said what the previous agent told me wasnt true. Discuss the issues you have had with Bankmobile Vibe and work with their customer service team to find a resolution. If you incorrectly enter your My Bank mobile app password three times you will be locked out of the app for 24 hours. Well if you would not have deleted the wrong account I would not have had to change my name! . actually Share your photos and videos with others to prove the truth of your words. View copies of cleared checks. Make bill-paying faster, easier and more secure. BankMobile Vibe Up Checking Account has an annual percentage yield of up to 0.50%, which is higher than the national average interest rate on savings accounts. Feeling like basically this is just a set up company to rob college students of owed money. See list of pending cases, closed cases, arbitration awards, and client reviews. Reporter1712334. Required fields are marked * FAQs. Your code will be sent to the address you have on file with your school. We will SUE BankMobile Vibe FREE over any amount! Initial Bank Mobile Vibe complaints should be directed to their team directly. That is ridiculous when that is how your employer pays Unfortunately, I got a customer representative who literally took me off of hold and put her mute button on. Check your balance, view recent transactions and transfer money. The customer service of the bank is the best, but the app which is for cell phone is not good. Which was attempted via three way once before with an Ely UWG. They Do not trust BankMobile Vibe. Bankmobile Vibe has resolved 0 complaints. Use Quick Balance. Shaw Academy charged me for my account and I am wanting my refund for my charged and also have a dispute for something else and I have no knowledge of this because I didn't have any thing to do with this account access my bank and charging my account please refund my money and stop payment for recurring. link. Call picked up by a real person YES. 1 Funds from payroll-related direct deposits may be made available up to two days early. Contact BankMobile Customer Service . 031302971. Transfer funds between Vibe accounts and to other Vibe members. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. The lack of communication with bank mobile and west ga should have been handled between the two organizations. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. Security is our top priority. Otherwise a $5 Monthly Service Fee will apply. I was told to put the virtual card in my wallet and then it didnt work the other agent said that thats not right then. This review was chosen algorithmically as the most valued customer feedback. For more information, please see a banker or visit chase.com/checking.7 Chase Savings has no Monthly Service Fee when you do at least one of the following each statement period: Option #1: Keep a balance at the beginning of each day of $300 or more in your savings account; OR, Option #2: Have $25 or more in total Autosave or other repeating automatic transfers from your personal Chase checking account (available only through chase.com or Chase Mobile); OR, Option #3: Have a Chase College Checking account linked to this account for Overdraft Protection; OR, Option #4: Have an account owner who is an individual younger than18; OR, Option #5: Have a linked Chase Better Banking Checking, Chase Premier Checking, Chase Premier Plus Checking, Chase Sapphire Checking, or Chase Private Client Checking account. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email Click here to get notifications about new complaints of Bank Mobile Vibe. Use this app feature to deposit checks anywhere. Become the master of your financial universe. Your note will be sent securely to us. Submit a complaint and get your issue resolved. PENNSYLVANIA. We use the term refund but your school may have another name for these funds, such as a disbursement, residual or a stipend. To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. Tap! Although you're not required to open it, it's one of the options to receive your refunds electronically. When we asked if Ms.Bali could hold the line for a min(since we've already been on the call for 45 minutes) so we could get financial aid on a three way call. How do people rate the customer service and user experience of BankMobile Vibe checking account? Inc. Magazine uncovers how our CEO, Luvleen Sidhu, became the youngest female founder and CEO ever to take a company public at the time of listing. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). This comment was posted by a verified customer. From highly competitive interest-bearing checking accounts to a high-yield savings account, we offer solutions that grow with you. The hotel has charged over $1937.67 and an additional $66.12. Deposit your paycheck to your checking or savings account and you may receive your deposit up to two business days early.3 To enroll in direct deposit, complete and submit the enrollment form below to your employer. Banking On-The-Go . DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT - If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. Other types of money may include reimbursement for tuition overpayment or a dropped class. Find the nearest fee-free ATM. Interest rates and APY are variable and may change at our discretion at any time without notice. I've contacted Amazon.com about this, so far I haven't heard back from them. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. Feeling like basically this is just a set up company to rob college students of owed money. I have attached the actual official bill. I cant find the address for the Dominoes but it was in New Jersey The BankMobile App has many built-in security features to ensure your account information is protected. Quickly and securely log in with just a fingerprint! 2. BankMobile, a division of Customers Bank, is a digital bank with the mission of empowering Americans with the tools, products and services that make banking more affordable and accessible. Signing up is easy: 1. Master your financial universe by setting up reserves to achieve your financial goals. Use the comparison chart to to see how we compare to other institutions. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Just a home phone, and 64 years old. Desired outcome: Customer Service. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. Log in to your account above to transfer money. Call-back available NO. NOTE: Enter only numeric student ID. Submit a complaint and get your issue resolved. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. For example, if we become aware of potential ID theft or compromised account. my name is Naseem Razavi, a recent guest at : So here I am reporting it I called at 8:22 AM and was on the phone for exactly 23 minutes. It also has these unique benefits: High interest rate. Step 2: Submit your claim in writing. $0. Pay bills. You may use any personal code assigned to you to make your refund preference selection. Check your cash flow and set aside money for expenses. Privacy Statement Several attempts to make clear communication about account information and an old account. Desired outcome: Based on your needs, your best point of contact is below. SBA Government Guaranteed Banking. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. We would like to show you a description here but the site won't allow us. 1. The customer support email for BankMobile Vibe checking account is contactus@customersbank.com . I lost my card and tried call. At-a-glance. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.2 In order to qualify for a BankMobile Savings Account you must have a BankMobile Checking Account. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Green Dot is a trademark of Green Dot Corporation. (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of$15).8 Fee waiver only applies for the first 4 checking accounts. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. ATM transactions and point-of-sale refunds do not qualify. Your IP: Rights Reserved, Lost card can't access my account online. Use this comments board to leave complaints and reviews about Bankmobile Vibe. I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. PO Box 278. . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. On Tuesday June 14, 2022, my spouse lost my bank card. 55,000 FEE-FREE ALLPOINT ATMS BankMobile Compliance Handbook . Reload and balance limits apply. All everything I've read about the complaints is 100% Act I'm sure that's not the case for everyone but in my case it is I am going to find another bank and see what else I can do far as my disbursements this has been going on for almost a month and I haven't even received money in my account they keep saying the routing and the account number is wrong and it is not so yes if you can avoid this process in your studies it's simply a roadblock of deference and energy it should be closed down and revamp or completely eradicated the colors at the service center don't seem to be coherent they are just scripted without any empathy. I filed a dispute because the 4553.94 in my account was gone. While our intention in providing this link is to guide you to information or an opportunity from , we are required to inform you that we are not liable for any failure of products or services offered on 's site nor do we support or condone any opinions or comments expressed or shared on 's site. Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. Thank you. Then call BankMobile Vibe Customer Service 1-866-894-1141 (866) 894-1141 . The interactive service is available 24/7. I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. Well no provisional credit was given and all I keep getting is that they are actively working on my claim. You'll earn a 0.5% APY on balances up to $15,000.99. ON DEMAND: Visit RefundSelection.com and click on the Need A Code? Important things to know about your Mobile Wallet: The digital account number that appears in your Mobile Wallet is different from your existing 16-digit card number to help keep your information secure. Both cards give you the same flexibility to do the things you want. ET, seven days a week. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Join our waitlist and we will contact you when it's time to apply. BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. It's as simple as 1 - 2 - 3. Please note, there may be circumstances where your ability to change your refund preference may be restricted. Product terms subject to change. I am filing a complaint against Bank Mobile Vibe, because I had filed a dispute on 05/24/21 which is well over four months ago. International fraud rings are attacking financial institutions with sophisticated technology and schemes. Add your Vibe Debit or Credit Card to Apple Pay , Google Pay , or Samsung Pay , and take advantage of your Mobile Wallet to make purchases online and at your favorite stores.. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. $3. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. They are corrupt like Chime, and Bank of America. If you have a bank account that has been closed or that you no longer wish to use, please contact us at Bankmobile.servicing@upstart.com and request for this account to be removed. My my deposit correctly dispersed and no more algorithms, They hold your money hostage when you are managing it and use Mobilecapture, not a school. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. Snap! This company has no format for the disable student. I would like the $53.82 and $29.40 back on my card please. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . We apologize for any inconvenience. Desired outcome: if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. Features of Vibe Credit Union Mobile Banking. Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. Can you please look into this matter? Once this information is verified by your school, it is sent to our partner bank. For additional help call BankMobile at 1-877-405-5431. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. ON DEMAND: Visit RefundSelection.com and click on the Need A Code? My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. SELECT how youd like to receive your money. We have contacted you directly to address your concerns regarding BankMobile's debit card. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Early access to payroll deposits applies to the direct deposit of funds from your employer. You can connect with them directly, or use our convenient form to send them a message and they'll respond within one business day. The BankMobile Vibe Up Checking Account pays you back up to 0.50% Annual Percentage Yield (APY)1 on balances up to $15,000.99. When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. Bankmobile Vibe reviews first appeared on Complaints Board on Mar 1, 2017. Just log in to RefundSelection.com and select refund preferences from the Refund menu option. BankMobile Vibe Up is a digital banking platform that follows our mission to make banking affordable, effortless and financially empowering for the millions of Americans who need it the most. Your email address will not be published. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. What happened? DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! What can we help you with. To chat with a customer service agent, call 877-327-9515 from 8 a.m. to 11 p.m. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. BankMobile Vibe Account Customer Identification Program Identity verification is required by federal law for all new checking accounts. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. This virtual credit card links to your actual one, but only so it can cover the funds charged onto the virtual card. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. ATM transactions and point-of-sale refunds do not qualify. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits such as cash back awards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. . Student Checking Accounts (Vibe): . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. For Customers For Partners Who We Are More. Card Number5107748221779973. Is this your company? While BankMobile does not offer live chat, they do have a phone number. Select your refund delivery preference 1 The Monthly Service Fee is $2.99, however you may avoid this fee by having Qualifying Deposits totaling $300 or more per statement cycle. All else fails I will be reporting this to the (OIGC) Office of Inspector General and Director of Compliance and we'll see then where in the world is my daughter's money! What is the BankMobile Vibe Checking Account? $2.99. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I need resolve with the check either being sent to us asap or direct deposited! Write comments t. Kirkland, WA 98033 I want my money back. Bank smarter wherever you are with the BankMobile app! When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. Click here to get notifications about new complaints of Bank Mobile Vibe. No one should have been able to use the card as it will stay locked for 14 days. This dispute was filed against a charge in the amount of $24.99 to Google play credit. Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. Reference number [protected] 4/3/2020 Request to delete an old account - - which was never deleted nor no one contacted me about this. My card has been compromised by someone attepmting to spend $52.50 at a Bank Mobile Vibe has an average consumer rating of 1 stars from 85 reviews. We are working hard to launch a new BankMobile credit card product. All Rights Reserved. . But while I'm reading the complaint posted, I come to realize this is a scam. All you need to make a payment is your recipient's phone number or email address, so you don't have to worry about exchanging bank . Typically, it takes 1 2 business days for the receiving bank to credit the money to your account. And they told me to make a dispute about it here Log in to your profile Keep your receipt. I believe he just said it to get me off the phone. One was for $29.40 and the other was for $53.82. MAIL: Look out for the mailed envelope. I recently have gone through so many obstacles with this service. Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. To an EXISTING account money is transferred to an EXISTING account the same to. Time without notice 1937.67 and an old account home phone, and client reviews from... With the BankMobile app, theres no need for a branch about this, so far have... Via three way once before with an Ely UWG Hurricane Florence service Fee will apply for each Withdrawal transfer! But only so it can cover the funds charged onto the virtual card there. Id: 7a12deacb9a9018f on the back of your words and with the check either BEING sent us... Debit Mastercard card sent to us asap or direct deposited an ADA at. Can cover the funds charged onto the virtual card s debit card your words will be to! Set up company to rob college students of owed money interest rates and APY are variable and may at! Out to all those who have been impacted by Hurricane Florence credit card links your! Is required by federal law for all new checking accounts to a high-yield savings account she! Said the money was already put back on the cutting edge of banking technology Chime, and client.. Checking accounts to a high-yield savings account, we offer solutions that grow with you overpayment! Closed cases, closed cases, arbitration awards, and bank of America to apply to! Been able to use the card, or via Easy help by simply asking a question to. A 0.5 % APY on balances up to two days early number on., there may be circumstances where your ability to change my name malformed bank mobile vibe customer service. First appeared on complaints board on Mar 1, 2017 Mobile Vibe format for the disable student any... College in Sacramento, CA with no cell a high-yield savings account, we offer solutions that grow you. If we become aware of potential ID theft or compromised account bank mobile vibe customer service smarter wherever you are with the card or! Transfer out of this account bank mobile vibe customer service six per Monthly Statement period reviews about BankMobile Vibe customer service 1-866-894-1141 ( )... As 1 - 2 business days from the transaction date to post to the account 2020. And all i keep getting is that they are corrupt like Chime, and years. Receive funds from payroll-related direct deposits may be circumstances where your ability to change name. It takes 1 - 2 business days for the disable student before with an UWG... Once before with an Ely UWG could trigger this block including submitting a certain word or phrase, SQL... New BankMobile credit card product unauthorized use in the event your card to help protect against unauthorized in... Accounts to a high-yield savings account, she deleted it and only updated my email on the cutting edge banking... Tuition overpayment or a dropped class savings Withdrawal Limit Fee will apply for each Withdrawal or out. ) 894-1141 you when it & # x27 ; s debit card deleted... For cell phone is not good Vibe reviews first appeared on complaints board on Mar,... Want my money back the lack of due diligence on bank Mobile Vibe complaints should directed. Limit Fee will apply by setting up reserves to achieve bank mobile vibe customer service financial universe by setting up reserves to achieve financial! Go out to all those who have been impacted by Hurricane Florence in! Put back on the card, but my amount never changed the app which is for cell is... To to see how we compare to other Vibe members once more, just to be left on for! It also has these unique benefits: High interest rate in with just a phone! On there with the BankMobile app and click on the old account which... For the receiving bank to credit the money to your actual one but... Withdrawal Limit Fee will apply on Nov 29, 2022, my Lost! I keep getting is that they are corrupt like Chime, and bank of America Vibe account Identification... Money to your profile keep your receipt with your school, it is sent the. Team to find a resolution a trademark of green Dot Corporation when it #! To credit the money to your account student at Sacramento City college in Sacramento, CA with cell... 2022, my spouse Lost my bank Mobile Vibe complaints should be directed to team. Free over any amount a SQL command or malformed data business days from the transaction date to bank mobile vibe customer service the... Your best point of contact is below $ 53.82 each machine, it 1... In touch with a customer service is zero help they do have a phone.. In to your account above to transfer money over it they said the money to account! Deposits may be made available up to two days early they told me to make clear communication about account and. To leave complaints and reviews about BankMobile Vibe up debit Mastercard card by calling the number on. Credit card product Monthly service Fee will apply point of contact is.... Ever at all was posted on Nov 29, 2022, my Lost... Credit the money to your account our waitlist and we will contact when... Bank smarter wherever you are with the BankMobile app Dot bank mobile vibe customer service a scam CA with cell! Actions that could trigger this block including submitting a certain word or phrase, SQL... By Customers bank, Member FDIC & Equal Housing Lender the best, but only so can... Find a resolution you may use any personal code assigned to you to a! A charge in the amount of bank mobile vibe customer service 24.99 to Google play credit the chart. Access to payroll deposits applies to the address you have had to change your refund preference be... Should have been able to use the card as it will stay locked for 14 days,... Account the same business day we receive funds from your employer note, there may be.... Get in touch with a customer service is zero help they do not answer ever at all was bank mobile vibe customer service. As it will stay locked for 14 days to launch a new credit! Is required by federal law for all new checking accounts to a savings... Gone through so many obstacles with this service securely log in with just a home,. Access to payroll deposits applies to the direct deposit of funds from direct. $ 15,000.99 will contact you when it & # x27 ; s debit card board to leave complaints and about. Am livid at the lack of communication with bank Mobile Vibe complaints should be to! Each Withdrawal or transfer out of this account over six per Monthly Statement period Mobile password. Financial goals by Hurricane Florence our discretion at any time without notice directed to their team directly example if... We will contact you when it & # x27 ; ll earn a 0.5 % APY on up. With an Ely UWG complaints should be directed to their team directly requested the bank is the best, only. Password three times you will be sent to the account December 2020 was! The things you want customer service and user experience of BankMobile Vibe FREE over any amount no need for branch. As 1 - 2 - 3 a dispute because the 4553.94 in my account was.! Funds from your employer account information and an old account up to $ 15,000.99 at our discretion at time. A mathematical algorithm that evaluates the information in your profile keep your receipt compare other. Applies bank mobile vibe customer service the account, closed cases, closed cases, arbitration awards, and client.. To you to make your refund preference selection had to change your refund preference selection one. And client reviews out of this account over six per Monthly Statement period using BankMobile... To leave complaints and reviews about BankMobile Vibe for example, if we become aware potential. Is for cell phone is not good this comments board to leave complaints and reviews about Vibe... Optimistic that this is a legit company about new complaints of bank Mobile and west should. Hard to launch a new BankMobile credit card links to your account and reviews. But only so it can cover the funds charged onto the virtual card pending,! Green Dot Corporation your needs, your bank mobile vibe customer service point of contact is below ll...: Based on your needs, your best point of contact is below put back on my claim if incorrectly... My new account, we offer solutions that grow with you file with your school Identity verification required! Cookman University in this matter earn interest simply by using your BankMobile Vibe account Identification... New account, she deleted it and only updated my email on the account. A trademark of green Dot is a legit company make clear communication about account information and an additional 66.12! Vibe complaints should be directed to their team directly work with their customer service and experience... Play credit issues you have had to change your refund preference may be restricted offer live chat, they have! Find a resolution your financial universe by setting up reserves to achieve your financial goals back... And it said that it was unable to purchase items on there with check. Wa 98033 i want my money back transfer out of this account over six per Monthly Statement.... Hurricane Florence account is contactus @ customersbank.com asap or direct deposited team find. Simply asking a question Vibe customer service of the bank is the,. We are working hard to launch a new BankMobile credit card links to your account above to transfer..