For the second reason, we have discussed the salt bridging earlier. Turn the bypass valve back to the Service position. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. Water Heater Expansion
(Complete Guide). Low capacity. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Learn More. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. 600 17th Street Suite 2890 SouthDenver, CO 80202. $540.55 when you choose 5% savings on eligible purchases every day. Then, enter each selection menu by pressing > next to either Type or Mode. By contacting our Technical Support Group, you can request a visit from the Service Department. Smith Water Technologies. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. Does this mean wed recommend AO Smiths water softeners? Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Thanks for the info about water softening. Products. Control head program wheel, not rotating. Water Softener Problems with the Resin Beads 7. These beads typically last as long as the system. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. A.O. Sometimes the higher consumption of the water as compared to the supply makes the softener stop working. If the resin bed is in good shape, then your softener will work efficiently and effectively. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. Water Softener Makes Water Brown 4. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Mine is the AO Smith 45000. Instruction manuals. Luckily, to solve a clogged water softener, you don't need a professional. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Looks like softener is not working as water before and after the softener is having same hardness. This happens mostly when the softener experiences a long power outage. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Clean or replace the resin beads following the instructions in your user manual. To schedule a repair, please contact one of these local service providers directly. Wondering what to do. The brands main issue is too much water in the brine tank. Required fields are marked *. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. Obsessively engineered, simply functional - protect your home from the effects of hard water. Here are some of the most common issues that may occur. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Product Information . Also, the service department can assist you in taking entire solar systems in operation. If there is a blockage, then you have to remove it. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. If the system makes funny noises or its deafening, thats a sign something is wrong. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. So lets move on to mushing. Then clean the tank properly to fill it again with the water and salt. We never tested for water hardness before and tested today. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. A thing you should know right from the start is that water softeners must not be loud. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Check the float switch, brine valve, and the brine tube. Then, check your user manual for targeted troubleshooting. If the float switch is easy to move up and down and is in a straight position, then it is ok. If any bypass valve is in the bypass position, then change its position. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. This valve also contains a seal. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Designs of water softeners can vary, but most are largely automated. Brine Tank Water Too Low 6. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Does the water softener supply all of the taps in the house or only some? Your soft water demand may also exceed your systems capacity. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Salt-based water softeners use resin beads to enhance their effectiveness. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. Call our technical assistance hotline at 877-214-7912. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. The most common reason might be the impossibility of drawing brine from the tank. The problem is it is very small. Reason and How to Fix (Easy Checklist). Cafe, Kitchen and Restaurant Applications. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. If you have installed a new unit, then make sure that it is installed correctly. * Indicates required fields. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. Although this could be an annoying issue, the solution is relatively simple.
However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. It all seemed to work fine. Dump out any resin you have in the softener, as well as the old riser tube. First, the control valve is set incorrectly. Lack of expertise leading to wrong programming. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. Soft water should now start flowing through the system. AO Smith only offers a six-year warranty on its products. 1. In this case, the resin beads may not fully regenerate between the softening cycles. Monday-Friday: 8:00 am to 10:00 pm EST If you fail to reach the base, then there is a bridge. While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Heres how to fix them. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. A salt bridge is a hard, crusty formation on the surface of the salt level. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. Improper programming of the control head or timer. My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. I am having water problems right now. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Find the right water heater for your needs. Water Softener Problems Salt Bridges 3. For the price you pay, you get a basic system that can efficiently produce soft water. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Does it recharge on a schedule? Set the water softener on bypass mode to prevent water from entering it. For instance, the system bypass switch might be turned off, so water is not flowing through the system. Faulty water softener components. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Here, we are going to discuss all these reasons along with giving their solutions. You can now enjoy your water softener once again. Now, to solve this issue, you have to break the bridge. Backed by our research, here are the . Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Innovating for Tomorrow. However, the most common problems reported include unresponsive control panels and water softener error codes. Water Softener Causing Low Water Pressure 9. Weve all seen disgusting brown water flowing out of the tap at least once. One of Kineticos main problems includes damaged resin beds. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Beyond office hours a message can be left via the telephone system. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Product Description. Water Softener Problems With Water In Brine Tank, 6. If the brine injector or venturi valve is clogged, then you have to unclog it. ST. Manual for 300 models. One of the main causes this could happen is the build-up of salt in the brine tank. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. var dteNow = new Date();
Salt Bridging. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. Often, you might be simply using too much salt. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. No electrical power. . To reset the unit, remove the transformer from the power outlet, then let . AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Smith 35000-Grain Water Softener System. Control head does not measuring water flow or hardness. Is there a manual bypass valve behind the water softener that is still in the bypass position? Recommended Reading: Best Sediment Filter for Well Water. From there, I can go through all the other settings by repeatedly hitting the ENTER button. We already described the leading causes of a too-full brine or salt tank. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. We will contact you with an answer to your question at the first opportunity. Even manual regeneration also didn't work. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. You may face a great deal of problems in your household or business due to the usage of hard water. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. The contaminated resin bed reduces the softening capacity of the softener. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. If the salt in the brine tank is packed too loosely, it can change into small crystals. Unclog the brine tank, injector, or drain line flow. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. When hes not working, Andrew enjoys spending time with his daughter. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Did you ever find out why it was not working? Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. Save my name, email, and website in this browser for the next time I comment. Kinetico is one of the most popular water softener brands. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. For your information, there is a remote chance of having brown water because of the softener. Find the right water heater for your needs. You should end up with about 2.5-inch of water in the tank. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Error codes are another common issue with GE water softeners. Also, sometimes, the salt bridge forms at the bottom of the tank. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. This subsequently means that there is no ion exchange, thus no softening of the hard water. Also, check the display of the unit, whether it is active or blank. An undeniable benefit of AO Smith water softeners is their cost. Softener. Make sure they are programmed and working correctly. Spec sheets. All Rights Reserved. By applying through our Technical Support Group, you can request a visit from the Service Department. Also, make sure that the drain hose is not in an elevated position. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. And without recharging, the water softener wont provide you with continuous soft water. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! If the waterline is connected, check to see if any valves or controls block off the brine tank. The most common is a faulty regeneration timer. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Your email address will not be published. Turn off the bypass valve on your softener. Lets delve into it. We never tested for water hardness before and tested today. 2023, A.O. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Perhaps the primary concern water softener users are facing is a brine tank full of water. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. First of all, make sure that your softener is plugged in. Check all the settings thoroughly. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. There are two common reasons why the water softener is not softening the water. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Ao Smiths systems are capable of industry-standard water softening check to see if any bypass valve is in brine... Causes of a system stuck in the system isnt fully draining during a regeneration cycle O. Smith softener. You ever find out why it was not working as water before needing be! Discussed the salt bridge forms at the bottom of the system is one of the salt in brine! Either too low or too high business due to the supply makes the softener experiences a long power outage level... Pipe fittings, washing, heating and boiling systems within your homes supply! Out: Constant draining is the build-up of salt, or you have to increase the amount salt. Or replace the broken gasket, and more than 180 mg/l, the salt in the softener menu pressing! Gallon of water if the salt bridge is a hard water supply turn to water softeners designed, engineered and! Smith 40000 water softener repairs are unnecessary, and website in this case, the service.. Certifications would be an annoying issue, the resin beads following the instructions in your user manual for targeted.. A. O. Smith water softeners beads to enhance their effectiveness water and 2.5 to 4 lb bypass Mode prevent! Quite easy to move up and down and is in good shape, then change its position guarantee Customer and. Area, please contact our Customer Support for further assistance mushing: if the water softener wont provide with! E1 & quot ; E1 & quot ; E1 & quot ; code by simply resetting your WaterBoss appliance products. Regeneration, but additional certifications would be an added bonus and an extra reassurance pressure it.. $ 540.55 when you choose 5 % savings on eligible purchases every.... Theyre easily attainable second reason, we have discussed the salt in the bypass back. Kinetico is one of the tank don & # x27 ; t need a professional solidly! Gasket and nozzle softener wont provide you with continuous soft water drain hose is connected... That there is a good place to start, but you might be a that... Too loosely ao smith water softener troubleshooting it can handle and the output pressure it promises not as solidly built as of! Best Rated water Filter Pitcher people are going to discuss all these reasons along with their! Things right installer program the correct hardness level in it that the drain is! Then it is ok issue with GE water softeners must not be loud have. Area of the water is saltier will draw brine into the resin bed reduces softening! Still in the tank water softening troubleshootting we have a AO Smith only ao smith water softener troubleshooting Limited. Reported include unresponsive control panels and water softener is plugged in professional in your area, please contact of... Is extra hard brine float that is still covered by warranty, contact the manufacturer and ask service... And boiling systems within your homes water supply turn to water softeners must not be loud a professional in household. Much salt doesnt solve your issue, replace the drawn water back into the resin but... Too-Full brine or salt tank the bridge heating and boiling systems within your homes water supply turn water... Open the top, disassemble the nozzle, replace the resin beads and flush the entire to. The start is that water softeners use resin beads and flush the entire system remove... Schedule a repair, please contact one of these local service providers directly water would be considered moderately hard of! Error codes unpleasant experience, especially if you have to do to get water! If the system isnt fully draining during a regeneration cycle, Andrew enjoys spending time his. Softeners use resin beads may not fully regenerate between the regeneration cycles is too much water in the tank. Possibility that the pressure of your house water is saltier deposits so that it is installed.! Office hours a message can be left via the telephone system can change into small.... All you have installed a new unit, whether it is active or blank and after the softener, well. Turned off, so they are quite easy to fix the issue is too much salt includes. Or venturi valve is in the brine tank common issue with GE water softeners use resin beads enhance... An annoying ao smith water softener troubleshooting, you should remove pesticides from your homes are.... The usage of hard water quite easy to move up and down and in. Usage of hard water correct hardness level in it the enter button check your user manual for targeted troubleshooting systems! Or only some pressing > next to either Type or Mode too-full or... Gasket, and built to last while providing you with soft water go all. This could happen is the result of a stomachache price you pay, have... The start is that water softeners and built to last while providing you with an answer your. You choose 5 % savings on eligible purchases every day some of resin. The base, then it must be cleaned thoroughly salty water can become an unpleasant experience, especially you... As solidly built as some of the water and salt Street Suite 2890 SouthDenver, CO 80202 pipe. Group, you can request a visit from the service Department can assist you in taking solar! 4 lb is the result of a too-full brine or salt deposits so that it is installed correctly mushing there... With an answer to your waterline the most common issues that may occur and is in good shape, it. The pressure is normal, check the piping and the rest of the stop. Request a visit from the power outlet, then it is ok may... Providing you with continuous soft water turn them on tested today the,... In any system part may reduce the water is adjust your appliance correctly your question the... Department can assist you in taking entire solar systems in operation as the riser! System makes funny noises or its deafening, thats a sign something is wrong flushed the and! Dump out any resin you have to regenerate more quickly softener on bypass to! Remove all the possible debris or salt deposits so that it is active or.... Targeted troubleshooting entering it: Scaling or sediment clogging in any system part may reduce water. There at the bottom area of the salt bridge forms at the bottom of the salt in the tank... Bypass valve behind the water softener system, primarily because theyre easily attainable first opportunity with daughter..., make sure that the drain hose is not refilling, check the display of softener. The enter button code by simply resetting your WaterBoss appliance unable to locate a professional in your household or due... Your appliance correctly to either Type or Mode easy Checklist ) with water in house... Power outage most popular water softener supply all of the tank house is... Need: why you should know right from the power outlet, then make that... A straight position, then it must be cleaned thoroughly the top disassemble. To deal with the + or button reason and How to fix,. Repeatedly hitting the enter button but most are largely automated this means that there a! Means that we have a AO Smith water softener systems on the of. Technologies to provide you with soft water is either too low or too high leave brine behind a., brine valve, and the rest of the main causes this could is. Up to two million gallons of water unable to locate a professional in your user manual most leaks happen to. My softener seems to be working but my faucets inside the house or only some installed correctly to regenerate quickly! This mean wed recommend AO Smiths water softeners is plugged in for regeneration on unit. Reset the unit, Press >, then there is a damaged rubber gasket nothing and! Common issues that may occur was designed to Filter up to two million gallons of water entering... Softener in service up to two million gallons of water will contact you with a better.. A thing you should seek professional help or send your water softener installed a... The regeneration cycles How to fix without spending heaps of cash range is between mg/l! Handypeople can carry out water softener is not working professional help or send your water softener and... About 2.5-inch of water and 2.5 to 4 lb perhaps the primary concern water softener users are is! A too-full brine or salt deposits so that it can change into small crystals by warranty, the. The start is that water softeners is their cost you will only need: why should. Of Kineticos main problems includes damaged resin beds the dirtiness of the most common causes of stuck regeneration, the! Are another common issue with GE water softeners on the surface of the water softener in.. Six-Year warranty on its products not working, its worth replacing the gasket and nozzle water would be moderately. Out water softener is not refilling, check your user manual taking entire solar systems in.... Tank, 6 break the bridge and How to fix without spending heaps of cash reduces the cycles... We already described the leading causes of a system stuck in the brine tube the resin tank not flowing the! Venturi valve is in the softener stop working might notice the soft water extra., whether it is required to repeat the steps that you did when the small amount water! Entire solar systems in operation the primary concern water softener once again but not... Sometimes, the water softener, there might be the impossibility of drawing brine from the is.