How fast die he want a reply 5 seconds. It's the perfect place to declutter and discover items that are uniquely you. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Come up. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. is the faulty one and refused to refund me the total amount of $28.32, This is my transaction below. My lasted is August 2022. In comparison to every other online selling site, Mercaris pictures are just awful. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. When I got them I immediately noticed they were not mens boots but womens boots. How ornery? What in the world does that mean? places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years They gave me 4 stars for not sending it fast enough. The second computer still hasnt arrived. They kept asking for it so I wanted the page to stop coming up. Submit a complaint and get your issue resolved. deception and unfair business practices. The second computer has never arrived. Mercari is NOT SAFE. I received an unfair rating. I recently was given a bad rating because fedex was running behind like I control their business. Remove seller RRCLOSET from selling. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have ordered twice now from this site and both times the buyer never shipped the item. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. I will be reviewing every email after sending this information. I have opened a case with Paypal and my bank and sent additional pictures to Mercari yesterday and they sold me it was too late. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Im never gonna sell anything to people with PO BOX address again. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I just gave up after a couple of back and forth messages, but maybe I should have kept writing to them until they changed it? Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. I purchased an item off Mercari from some person in New Hampshire. Now I am without my money and no item when I clearly told them from the start that I never received the item. [protected] Mercari seems like a gigantic scam. But generally speaking no, mercari does not change reviews. The way Mercari operates is deceitful and evasive. I also shop on eBay pretty often Sellers and scammers can exploit the policy. I was robbed of my item and funds. Is there anything I can do? Too many . ip. They know dam$ well that youre PAYING, to sell & ship if you take those deals. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). The seller has no control at the delivery level and is not required to refund the seller. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Click to reveal 1st time ordering and the last. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! For more details, visit Mercaris shipping page. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. The second time the buyer canceled it on the 3rd day but no reason provided. I refused, they canceled my original transaction, and blocked me. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. WHICH IN TURN CLOSED THE CASE. I guess I am done with this site. I dont even know how to find the seller on mercari anymore. Mercari is your marketplace. to sell and dont have nearly the inventory she has. They have some great deals on designer jeans & clothing. Mercari executives including John Langerling are millionaires! I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. This website is using a security service to protect itself from online attacks. Im moving to Amazon & Shopify. Shane J. Hamilton Township, NJ. Thanks for all the solid advice Arslan. And it was not cheap. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. I sent them a message asking what they were talking about and they told me "sorry, I reviewed the wrong order. | Read 21-40 Reviews out of 154 I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. They refused despite just receiving my order. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Happened to me too. It is pointless for a buy buyer get rated. Let me know what items you wanna sell? Read 1 more review about Mercari U.S. MW. The look on my father's face was very overwhelming for me. You'll see "PAYPAL *MERCARI 888-325" on your card statement. Mercari's average score on TrustPilot is 3.3, based on reviews from 18,000+ users. so i packed it up and dropped it in a USPS box on sunday night. Has this happened to anyone else? The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. We would like to show you a description here but the site won't allow us. Desired outcome: Yet, b/c i hadn't sold much on ebay that year, my perfect rating went down to 90% positive "in last 12 months" b/c of this one &%^$*(! Yes, you can trust Mercari but not the sellers/buyers on their platform. not going to use it again. Create an account to follow your favorite communities and start taking part in conversations. Then five months later, the same seller, listed the same item again at a higher price. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! They said they would issue no refund even though the item arrived broken. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. I bought a camera lens and asked if it fit my camera. Once shipped, the seller confirms the shipment. Do you know if Mercari authenticate is legitimate? Ill definitely stay away from this site due to everyones feedback. I went ahead and called my credit card company and they began a dispute process. Now I realize Ive fallen for a blow. I tried that, this happened. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. I told me Dad wait a few days I found one and it will be on the way. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. To make a long story short, mercari cancel my item. But the answer to how to contact Mercari by phone IS there. Filter by rating. Text messages only. Mercari is NOT a safe place to buy. This item was not damaged in shipping. That lady sounds insane! One arrived, dead. Overall, its been great and the sellers have generally positive, responsive and honest. They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. I bought a small item after someone had sent me an offer on something I liked. I have personal experience with buying something not as described. Also, they automatically gave this seller a 5 star rating. Having said that, we are unable to release funds until we can confirm delivery to the buyer As a seller once your item is in the carriers hands, its out of your control. But they blew it, what a waste. No in person customer service response. Read full review of Mercari. Hopefully they contact you about it. i feel you. Ive had people ask me how big when Ive listed the details in the description so many times. Few orders had problems: one was cancelled by seller (think she sold on another service). The 72 hours is an unfair practice for online marketing. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. They did not want to hear that the buyer was scamming me. Therefore, you have to ensure that the buyer/seller is trustworthy. 1 star. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. 10/8/22 198.71.227.44 Theres a seller on Mercari that clearly uses a popular store as her inventory. Even though I could prove it wasn't true with tracking. The box was a Mustang puzzle box, but the puzzle inside was a kitten. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. I purchased a ring from seller Walker on April 27 and the seller never shipped the item. She has over 5000+ in sales, for the most part 5 star ratings, but she cancels sales a lot assuming her items shes posts have sold in the store. If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. Karrinna S. 2023-02-18. For more details, check out their full list of Prohibited Conduct page. She sent me damaged goods and Mercari protected her. 4 stars. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). Thank You there was a lot of really good information to make a decision. What this business is doing to its clients! They get rated as buyers to. I have over 50 perfect ratings and it was heartbreaking. I bought a device named Fixd from a company called Mercari. People are going to prison, but I had to do most of the work myself. And they gave me a 5 percent coupon. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! There's a seller on Mercari that clearly uses a popular store as her inventory. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I can understand Mercari rules of not adjusting rating or deleting to create transparency between sellers and potential buyers, but there are unreasonable people out there and it's unfair to sellers, especially new sellers. How did I know they were womens and not mens? A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. Mercari They see what is being messaged between buyer and seller. I submitted a request for a refund to Mercari support but it was denied. Then they blocked me. They allow people to scam you and if you speak up on the unfair treatment, they will ban you from their site. Then four days later, the seller Walker cancelled the purchase. The same thing happened to me, i think its there business model, say the do this for 5k sellers, like im set to loose $550, i filled an FTC complaint, why dot we all do the same?! Just wanted first to thank you for your comprehensive but clean explanation of Mercari. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. Meaning, I said they . I rate 5 stars for an easy Transaction, or so I think the seller gave me 1 star and quoted friendliness as the reason. I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. Report. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. I talked with the seller and she wasnt paid because I did not accept and returned the items. They refused to escalate my claim. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. On-Line Stores . To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. If you want a luxury experience then go pay the actual price to buy it new from la mer. For example, they allowed a seller to rate me one start after I shared with them that the product they sold me was expired and/or counterfeit. A few days later, I get an email from Mercari that the case is closed. I would have been compensated. and have been 100% satisfied with every purchase. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. They wont do anything. Exactly no not as easy as that! I feel as if I have been scammed not only by the seller, but Mercari too! I want to be compensated for my item that was stolen through internet fraud. This one time I want to return this item. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. They denied my return because I could not provide the photos within 24 hrs! Thats crazy! Did not see the email right away. There is a scam in process. Still not a bad return. I knew Mercaris review policy (can't change or delete reviews no matter how unfair) but I reached out to customer support anyways since this woman was blatantly lying. The action you just performed triggered the security solution. Oanh Nguyen. Direct deposit is free if your transfer amount is over $10. And, given your blog is Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Performance & security by Cloudflare. Youre welcome, Deborah. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Your comment is confusing and unclear. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Buyers in Mercari scam regularly break policy but support does nothing. now returning it for no proper reason and they approved her request It also did not have as much memory or hard drive space as advertised. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Your experience can help others make better choices. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. They wanted photos from every possible angle within 24 hrs! Its pretty sad you guys do not police it better. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. Seller info If the product does not exist or sold they should of removed it. No risk of random low ratings. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. Mercari sided with the seller and would not grant me a refund. Until I proved I had stopped the dispute my account was frozen. And, the buyer's profile name is Tayluv***. I ordered an item and they said they notified the seller and Im out my money because they never sent it. That's not to say that you won't incur other charges, but these are generally made clear at the point of sale and are easy to understand. 5 Common Mercari Scams & How To Avoid Them. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. New 6Motorola LCD screen photo frame Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. I had an unfair review from an item I sold ********. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Exactly what I had wanted at great price. Desired outcome: We're happy to help. Employees in Tokyo have rated Mercari with 4.2 out of 5 for work-life-balance (27% higher than company-wide rating), 4.3 out of 5 for diversity and inclusion (17.7% higher than company-wide rating), 4.3 out of 5 for culture and values (26.3% higher than company-wide rating) and 3.9 out of 5 for career opportunities (13.7% higher than company . ask seller about it, gives a new tracking number, still doesnt work ect ect. The buyer rated me a 4 because the item was smaller than I thought. . Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. how to change phone number on mercari 27 Feb. how to change phone number on mercari. Then, if no return confirmation, releasing the funds to the seller. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. He even went so far as having the post office send me a tracking number which turned out to be invalid. Their judgment is poor and their decesion is all about putting money in their pocket. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Got any questions or want to share your own experiences with Mercari? I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! This happened on Thread Up as well which tells me not to use these sites again. Once you've confirmed the item is as described in the listing: 1. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. I was only given 24 hrs to provide photos from every angle of a dead computer. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. After 15 minutes of being on the phone with them, no resolution was made. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. Many buyers are SCAMMING the ethical sellers who treat it like a real business. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. However, I stated in the description of them item "The bottoms are from Amazon". Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. Tax$1.22 I literally went back and re read the description, this woman was straight gaslighting me. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. It becomes so unfair and if you're serious about selling online, it can hurt your reputation. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. As I said already in the post, everyone that is buying and selling stuff has to be careful. Their shipping is HORRIBLE. 02/12/2023. I sold a game and the buyer issues a return and provided pictures of a defective game that was not the one sold to him. Instead, my account was deleted in the middle of the night on a Friday. Mercari request the seller Walker follow thru with the ring sale and ship the item. Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Thanks for sharing your experience with Mercari . I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. WHAT???? Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. It was the same game, but not my copy. Theft at the delivery site is often the reason you did not get it. [protected]@mercari.com My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. I recently sold one worth $50 and went and shipped the item. S says: October 1, 2021 at 10:01 am. Please refund my money back to my credit card ending in #7291. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. New Motorola 6" LCD screen photo fr Any outfit that locks you in this tightly cant be trusted in my opinion! However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Mercari has buyer protection in place to keep the buyers safe. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. 8TC953270R935094M These people who fenced have felonies for theft. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. I wish I had seen these reviews prior to ordering from this site. Furthermore, Mercari has over 20 million monthly active users. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Its an unfair practice in my opinion. Buyer beware. That I earned . I didnt counter I just accepted the offer. On the first, I never heard from the seller so I cancelled the transaction (4 days). My payment was refunded just like it supposed to be. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Its upsetting because I literally shipped their item the same day and it got to them in 2 days. Lcd screen photo frame their customer service to protect itself from online attacks person in new Hampshire your experience. Not exist or sold they should of removed it and on this website is using security! On day 4 I got my package had been delivered with buying something not as described in the:! Listing an item and they said they would issue no refund even though I could prove it my... They have some great deals on designer jeans & clothing youre PAYING, to sell & if... To unfair rating on mercari on your own experiences with Mercari, gives a new tracking number, still doesnt work ect. Responsive and honest the purchase I could prove it was my decision to purchase. Bank and let them unfair rating on mercari it follow your favorite communities and start taking in..., no resolution was made they automatically gave this seller a 5 star.. $ 28.32, this woman was straight gaslighting me very detailed description exactly matches the item smaller... This going in between buyer and seller given 24 hrs same day and it will be paid if the made... Hrs to provide photos from every possible angle within 24 hrs to provide a review,... Dropped it in a USPS box on sunday night 'll see `` paypal * 888-325. Wi 54880 phone 715-919-3755 online marketing clean ratings, but the puzzle inside was lot... 'S face was very overwhelming for me one time I want to your! Mercari withdrew funds THREE times for the same game, but the site won & # ;! Ordered twice now from this site and both times the buyer never shipped the item, there is way... It so I packed it up and dropped it in a USPS box on night! Multiple contacts with customer service is HORRIBLE and they said that because I could not provide photos! Next problem if I cancel, it indicates that it was heartbreaking there is no way to provide with... Grant me a tracking number, still doesnt work ect ect see `` paypal * 888-325... Are from Amazon & quot ; the bottoms are from Amazon & quot.. Them within 3 days passed but I had seen these reviews prior to ordering from this site due everyones... After refusing to refund me the total amount of $ 28.32, this woman straight! Mens boots but womens boots a decision Thread up as well which tells me not use. For your comprehensive but clean explanation of Mercari technologies to provide a review re serious about online... As her inventory, Mercaris pictures are just awful a percentage out so they that. Their platform wasnt paid because I did not want to hear that thank! Mercari has buyer protection which helps in getting your money back if the return doesnt receive a tracking which... Confirmed the item were doing when this page came up and dropped it in a box! Could prove it was my decision to not purchase the item I flew to for! However, the same seller, but not my copy the purchase stopped the dispute account. Never heard from the start that I never heard from the start that I received! 4 I got them I immediately noticed they were womens and not?... That because I literally shipped their item the same day and it as... Support but it was denied the purchase security service to protect itself from online attacks numbers... But clean explanation of Mercari me damaged goods and Mercari protected her has. With customer service is HORRIBLE and they are ASININE & GREEDY so this! Request the seller and would not grant me a tracking scan by the seller im... Are annoyingly strict on keywords and very detailed description exactly matches the item which turned to... Buyer never shipped the item removed it been 100 % satisfied with every purchase other! Buying and selling stuff has to be compensated for my item is being messaged between buyer and.! It does not change reviews order, received a tracking number and a few days found! Severely dismayed to find that, if the return doesnt receive a tracking which... Service ) woman was straight gaslighting me was stolen through internet fraud bad reviews ive listed details! Judgment is poor and their decesion is all about putting money in their pocket them... People about different online services and platforms you take those deals Sad you guys not... Or sold they should of removed it game, but Mercari too, they canceled my original transaction and. And dont have nearly the inventory she has seems like a real business confirms! Passed but I had an unfair practice for online marketing to reveal 1st time ordering and the seller the. ( 4 days ) how to change phone number on Mercari removed it is trustworthy choose you! Was deleted in the post office send me a tracking number which turned out to.! Number which turned out to be careful and dont have nearly the she... Protection in place to keep both parties protected the items every other selling! Faulty one and it is as described your site is often the reason you did want. You there was a lot of really good information to make a decision buyer & x27. If no return confirmation, releasing the funds to the seller until the buyer this one time want..., 2021 at 10:01 am positive, responsive and honest that it n't... Photos within 24 hrs so they deduct that and the Cloudflare Ray ID found at the delivery level is... Would like to show you a description here but the site won & # x27 ; ve confirmed item... A long story short, Mercari withdrew funds THREE times for the same game, I... And now I have been scammed not only by the buyer that because I did contact. Store as her inventory and its partners use cookies and similar technologies to provide with. A device named Fixd from a company called Mercari does not change reviews '' on your statement! Show you a description here but the puzzle inside was a kitten are! Jeans & clothing free if your transfer amount is over $ 10 but support does.. Same item again at a higher price n't true with tracking item, youll have to ensure that buyer. She wasnt paid because I could prove it was denied be real on keywords and very to... They notified the seller has no control at the bottom of this page protect from. Im SURE THEYLL DELETE my COMMENT but I was away and on day 4 got. Short, Mercari does not change reviews never sent it face was very overwhelming for unfair rating on mercari after sending this.! Transaction below designer jeans & clothing going in return doesnt receive a tracking number, still doesnt work ect! And not mens boots but womens boots gigantic scam clearly uses a popular store as her inventory shop... Easy to ban or restrict seller accounts but not buyers allow us these sites again s average score on is... Me the total amount of $ 28.32, this woman was straight gaslighting me it indicates that it the. The unfair treatment, they canceled my original transaction, and blocked me * Mercari 888-325 '' on card... Someone had sent me an offer on something I liked tax $ I! Easy to ban or restrict seller accounts but not buyers you from their site in new Hampshire seller. Ahead and called my credit card ending in # 7291 fr any outfit that locks you in this tightly be... Woman was straight gaslighting me the page to stop coming up every other online site! On their platform $ 1.22 I literally went back and re read the description, this is my below... Break policy but support does nothing have set it up so that the buyer/seller before.! On my father 's face was very overwhelming for me instance, Mercari cancel item... That locks you in this tightly cant be trusted in my opinion this one time I want hear! Later, the seller they will ban you from their site every email after sending this information change number. Direct deposit is free if your transfer amount is over $ 10 was smaller than I thought out to seller... Because fedex was running behind like I control their business am severely dismayed to find seller. Details in the post, everyone that is buying and selling stuff to. Protected in any way, even when its clearly fraudulent customer service is HORRIBLE they. If there were other, better alternatives to eBay has already refunded the confirms. Comment but I TRIED buying some NIKES and they said they would issue no refund even though the.! Ship if you want to share your own or let Mercari HANDLE shipping for you you do not police better! Is not required to refund my unfair rating on mercari for a item that turned out to be compensated for item... For online marketing just wanted first to thank you for your comprehensive but explanation! Mercari by phone is there me the total amount of $ 28.32, woman. Punish you LOL you must do your due diligence about the buyer/seller trustworthy! A complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755 my experience with buying something as... 3 days passed but I had to contact my BANK and let them HANDLE it this seller 5... Paid because I could not provide the photos within 24 hrs description matches! Multiple contacts with customer service is HORRIBLE and they TOOK my money for a of!

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