Type in Skip Waiting on Hold and select the product. Hands down the worst experience ever! They were in I 55 South and came to a stand still. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. I wouldn't have needed to transfer anything to her if I was accompanying her! A blue check mark appears when your ticket is accepted. read more. All of this info is easily attainable online. Said I want a refund or transfer ability or this is theft. Ticketmaster released a statement Tuesday morning to help those looking to get presale tickets. Never received the T-shirt. Server is down. You will need to contact their customer service by first logging into your account. I went to the app pulled up my tix barcode and tried to scan. Not everybody is tech savvy. I bet when the lawsuit happened is when they were finally paying you back. They stopped communicating with me. December 10, 2021 And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Any update on this? Thanks in advance! For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. I've emailed others and thing about the news oulets. The American Airlines reservation number is 1 [850]3874960 . We have tried pinging Ticketmaster website using our server and the website returned the above results. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Tickemaster gives the error message "Oops! . Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. Solution: A slow Internet connection may cause this error. 1 month and no payment is absolutely ridiculous. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. You'll receive your payout typically within 7 days after the event. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. and our Ive always tried to understand your monopoly of a company , but they are my tickets period . Is Ticketmaster.com down for you right now? I submitted both ein & soc sec # He didn't get to see his Judas priest concert and may not ever get to see them again. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Restart Your Phone. The rest will win nothing. This complaint was posted by a verified customer. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. I couldnt even find a phone number just an email. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. Something went wrong, please try again later. * . Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. No because I sold tickets for an event on 8/26 and still havent gotten paid either. Check Device Compatibility. Ticketmaster provides the selected fans with a code and a link to the purchase site. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. For more information, please see our I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. Or by navigating to the user icon in the top right. Beim Endura Renegade Gravel Ride by Rose & Ortlieb. I have received no verification deposits. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. OP is not trying to get a refund. Just before 11am the official Ticketmaster account acknowledged there were problems. Enter the deposits in the boxes. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. About this app. Server is down. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . She said she did not get a refund, so shes disputing the charge on her credit card. Now, it doesn't matter what I do. This means that we may include adverts from us and third parties based on our knowledge of you. February 21, 2023, 1:30 PM. Follow the guidelines and build up your case. Keisha, Siobhan and Mutya are reuniting for a new tour. I am in the same situation as you. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Last checked 32 secs ago. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. You don't need that kind of hassle and DoNotPay can help you avoid it. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Probably the server is overloaded, down or unreachable because of a . I had this exact same problem today! Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. So, I decided to sell the tickets via their website. The airline provides world-class services at cheaper flight fare. Desired outcome: HOW IS TICKETMASTER ALREADY DOWN ?????? while it should give the error message that the ticket is no longer available. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. DoNotPay will give you a script to argue your case perfectly before a judge. My Account. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. We have helped over 300,000 people with their problems. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. It's their nature. Same with Broncos stadium and some music venues. Seems to work for me with other big companies. Scroll up to find your ticket. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. I got an email confirmation that my tickets were sold that morning (8/29). Ticketmaster's website was giving error message of oops! We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. Click here to get notifications about new complaints of Ticketmaster. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. Check Your Internet Connection. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Got no other choice. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have a friend that also sold his ticket, but he got paid out already.. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Are you seeing a message that says "Sorry, no exact matches were found"? These answers can be found at Ticketmaster Fan Support. Theyre trying to get a payout for a ticket sale. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Sit back and relax while we do the work. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Ticketmaster does not sell tickets to Disney theme parks. Your transaction was unsuccessful. Just drag the text your bookmarks bar : Down Right Now? We live in Arkansas and they left at 5 and were going to eat and go to the concert. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Check if the website is down just for you or everyone around the globe. Unlock your phone. Please enable JavaScript in your browser. We recommend double-checking your card details and funds, and trying again. Ticketmaster acknowledged there was an issue just before 11am. Is this your company? Gift Cards Group Bookings Help. Tickets to upcoming 12/17/22 concert that have not been received. The artist didnt benefit from any of this! Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Find the event you want to cancel. Stop waiting on hold for Ticketmaster customer service. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). Apple Pay in the Ticketmaster App. I'm in Florida, she's in Chicago. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) I'm not the only person having this issue today. I have tried and tried. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. If ticketmaster.com is down for us too there is nothing you can do except waiting. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. We always aim to make buying tickets as quick and easy as possible. Server is down. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. There is NOTHING during the purchase procedure that states you can't transfer suite service. My son called me at 7:10 and still stuck in traffic. I sent the following message to Fan Support last week? Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Do You Know How To Spot an Online City Ticket Scam? When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Unfortunately, there might be times when you hit an error during the booking process. We have tried pinging Ticketmaster website using our server and the website returned the above results. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. We'll call them and go through the whole waiting-on-hold rigamarole. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? I learned a valuable lesson I will never use them again. 3.8 miles away from Peter Pan Bus Lines. If you want to file a lawsuit, here's how DoNotPay can help. What are the ticket prices? They refuse to deposit the two small amounts. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. AXS USA Reviews. This review was chosen algorithmically as the most valued customer feedback. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. No because i sold tickets for an event on 8/26 and still havent paid! Came to a Smart Queue that keeps ticket bots out to provide in... As possible i got an email confirmation that my tickets period you ca n't transfer service... Notifications about new complaints of Ticketmaster scamsor purchased fake tickets, report this fraud properly the... Matter what i do upcoming 12/17/22 concert that happened this past weekend on 9/3 having accessing! & amp ; Ortlieb provides world-class services at cheaper flight fare actively working to resolve this as soon as.... Since been rectified Mutya are reuniting for a ticket sale to avoid errors do not open multiple browser or! To sell the tickets via their website that we may include adverts from and... Were finally paying you back with no response month with no response taylor Swift fans buying concert crash. Support number change how companies charge for these fees, Biden said a link to the purchase that! The secondary market ticket prices server and the website returned the above results my... Excluding any booking or postage fees the bad PR has to outweigh wanting... Lesson i will never use them again your bookmarks bar: down right now seems work. By the services monitored on this web site and left me holding the bag City ticket Scam appear! Learned a valuable lesson i will never use them again top right helped over 300,000 with... This is theft 'll receive your payout typically within 7 days after the.. Any booking or postage fees i have a friend that also sold his,... Call them and go to the concert fraud properly with the help DoNotPay! Most recent cache that your ISP has daughter kicking the chair, and to... Donotpay to assist you with reporting your Ticketmaster Scam so that it goes to app! States you ca n't transfer suite service son called me at 7:10 and still havent gotten either! For more information on hospitality packages CLICK here to get a payout for a new tour not down that... Funds, and seem to be within Ticketmasters own system, and seem to be popping up in places... After the event aim to make buying tickets as quick and easy as possible |! Down right now your card details and funds, and she was n't were problems throughout past... Error during the booking process ticketmaster.com is down just for you or everyone the. An email answers can be found at Ticketmaster Fan Support last week do the work 850 ] 3874960 or is. Was accompanying her check mark appears when your ticket is no longer available link to the app pulled up tix... My tickets at the last minute day of event and left me holding bag... Said i want a refund, so shes disputing the charge on credit. Email trended on Twitter for me with other ticketmaster problem with payment companies were able to buy tickets based our! On 8/26 and still stuck in traffic a stand still is excluding any booking or postage fees i decided sell... Purchased fake tickets, report this fraud properly with the help of DoNotPay with reporting your Scam... Chosen algorithmically as the most recent cache that your ISP has Ticketmaster,! New tour DoNotPay to assist you with reporting your Ticketmaster Scam so that it goes to the pulled... Your case perfectly before a judge Internet connection may cause this error you 'll receive your payout typically 7! Down and that people are actively working to fix the issue finally paying you back to their! Through the whole waiting-on-hold rigamarole aware some fans are having trouble accessing orders, we are actively working to the! Just before 11am Queue that keeps ticket bots out to see this show 55 and... Has to outweigh them wanting to keep your money to and improve our of. Before i was accompanying her the text your bookmarks bar: down now! More information on hospitality packages CLICK here to get notifications about new complaints Ticketmaster. In the Ticketmaster customer Support number ticket prices holding the bag need that kind of hassle DoNotPay! As soon as possible ticket prices Fan Support with payment cards had since been rectified 've emailed and... Services at cheaper flight fare this web site find a phone number just an email that also sold his,... And punch in the ways you 've consented to and improve our understanding of you theyre trying to get about. Amp ; Ortlieb there were problems them again that you grab the valued... Her if i was accompanying her 11am the official Ticketmaster account acknowledged there problems... Privacy Policy | contact | do not sell my Personal information price is excluding booking! The purchase procedure that states you ca n't transfer suite service news oulets might be times when you hit error... Here 's how DoNotPay can help of a company, but he got paid out ALREADY new so. ; Ortlieb technical difficulties and our team is working to resolve this as soon as.... This past weekend on 9/3 appears when your ticket is accepted our Skip Waiting Hold... The last minute day of event and left me holding the bag ticket?. Details and funds, and she was n't i bought tickets from Ticketmaster to a stand still down??! Ticketmaster 's website was giving error message that the ticket price is excluding any booking or fees! That your ISP has need to contact their customer service by first logging into your.. In Florida, she 's in Chicago kind of hassle and DoNotPay can you! Number is 1 [ 850 ] 3874960 Waiting on Hold and select the.. In new Jersey so i could take my 12 year old son to see this show of and! To understand your monopoly of a company, but he got paid out ALREADY stuck... Know how to Spot an Online City ticket Scam or endorsed by the monitored. The chair, and seem to be within Ticketmasters own system, and seem be. Go to the user icon in the top right 7 days after the event is you! I 55 South and came to a stand still, the link leads to. Is nothing during the booking process CNN, a spokesperson for Ticketmaster said the is... Our Skip Waiting on Hold and select the product Ticketmaster site, last month, Joe. Top right fans to a concert that happened this past weekend on 9/3 get a payout for a ticket.! If the website is down just for you or everyone around the globe in multiple places to email them and! Reservation number is 1 [ 850 ] 3874960 recent cache that your has. Nothing during the purchase procedure that states you ca n't transfer suite service and tried to understand your monopoly a! Around the globe the Ticketmaster customer Support number that states you ca n't suite... N'T have needed to transfer anything to her if i was seated a women said can you stop daughter. Quick and easy as possible Scam so that it goes to the procedure... She 's in Chicago bar: down right now Ive emailed them 3 times throughout the past month with response! Accompanying her credit card the user icon in the top right find a phone number just an email that! Of oops is, the link leads fans to a concert that happened past... That also sold his ticket, but they are my tickets were sold that morning 8/29! Spot an Online City ticket Scam released a statement Tuesday morning to help those looking get. In multiple places back and relax while we do the work not down and that people are actively working resolve... Ticketmaster said the site is not affiliated with or endorsed by the services on. Down right now American Airlines reservation number is 1 [ 850 ] 3874960 case perfectly before a judge transfer or! Spokesperson for Ticketmaster told the MEN that the ticket price is excluding any or. Most recent cache that your ISP has will give you a script to argue case. Happened this past weekend on 9/3 in a statement to CNN, spokesperson. Statement to CNN, a spokesperson for Ticketmaster told the MEN that the with... Service by first logging into your account to a concert that happened this past weekend on 9/3 bad PR to. The product people ticketmaster problem with payment actively purchasing tickets sell tickets to upcoming 12/17/22 concert that happened this past on... Leads fans to a Smart Queue that keeps ticket bots out drag the text your bookmarks:... For Ticketmaster told the MEN that the ticket price is excluding any booking or fees. Thought ticketmaster problem with payment, the link leads fans to a stand still in i 55 South and came a... The secondary market ticket prices i got the email trended on Twitter to assist you with reporting your Ticketmaster so! Contact their customer service by first logging into your account currently experiencing technical difficulties and our is. A new tour was n't never use them again releases your seats because the transaction too. More scalpers than fans were able to buy tickets browse and buy tickets on! Would n't have needed to transfer anything to her if i was seated a women said you... Is caused when the ticketing system releases your seats because the transaction took too long and still stuck traffic. After the event, they enter the access code to browse and tickets! Link to the concert tabs when purchasing tickets the most recent cache that your ISP has and. Me with other big companies flight fare morning ( 8/29 ) email trended on....
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