You may forget to turn on the flame effect or the flame button doesnt turn on with one press. First off, check the plug connection. If the battery gets damaged, your Twin Star remote control wont work. Appliance manuals and free pdf instructions. Includes a multi-function remote control. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. No remote, no panel for error codes. If not, then replace the switch. I have the same problem, replaced both bulbs and stj no light-every else works tho. That way, you can have the most comfortable warmth possible. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. If the fuse box or break gets damaged, replace it. If the fuse box or break gets damaged, replace it. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. 4. If it doesnt work, check the circuit breaker that might have tripped. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. (534) Compare Product. The fireplace includes a wall-mount bracket, if you dont recess it. It is very unreliable in the state. The cookie is used to store the user consent for the cookies in the category "Other. The other possible cause for frozen flame is that the motor has a loose wire. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. 15.375 Product Weight (lb.) BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. 3. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Please help! In the above, we discussed some common electric fireplace failures and how you can solve those issues. Where is the fuse box for model number 3211200GRA? My Twin star wont turn off how do I change it. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Then, check that the power's on. You will get them at the bottom of the glass door of your fireplace. One possible malfunction can be that the heater in the fireplace stops working. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. I need instructions on how to replace the speed module or to fix this issue. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Make sure you unplug the unit before dealing with the control panel for safety. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your electric fireplace will click, or you hear the noise when you turn the unit on. Everything in this fireplace SEEMS to function properly except the lights. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Also, check the heaters thermostat & the heating element. I bought a new fireplace. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. I verified the voltage which is fine at 120V. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Please let me know as I think they are suppose to and something is faulty. So youve done all that, and the fireplace still wont turn on? Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Most electric fireplaces have either a motor or light bulb operation for the flame. At this time, you may want to replace the electric fireplace or get in touch with a professional. Many units are set up this way and its worth a try! Use extreme caution to avoid electric shock. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. However, you may visit "Cookie Settings" to provide a controlled consent. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. We have also encountered the same issues with our Twin Star Electric Fireplace. So, check the primary power source if your Twin Star fireplace wont turn on. You should also reset your circuit breaker. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. I have a twin-star model 18WM9082. You may not plug the electric cord into an outlet. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Same thing. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? Ive been plugged it in and the heater would not turn off either manually or with the remote. This involves simply repairing the wiring. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. The heater is either dirty or defective. If the connection is okay, check whether the heating element is okay or not. How Do I Troubleshoot a Dimplex Electric Fireplace? Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. One problem involves a smell. These cookies track visitors across websites and collect information to provide customized ads. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. (15) Not available. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. To add warmth and inviting ambiance to your home, add this 32" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Can you help? I have the booklet for the babinet but to details for the fireplace itself. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Still not sure what the problem is? With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. It stays cool to the touch on the sides & back and is ventless. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. The fire log lights dont come on. We recommend 8 inches of space between your fireplace & TV. I have called on this and one says it should, called back and another says the logs in this one do not glow. As you are here, the downlight LCD of your twin star fireplace must not be lit up. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Give our team a call. We opened it up to clean it. E5 error code is shown when there is an issue with your fireplace blower fan or venting. Simply press the flame button several times to solve the no-flame issue. Then, remove the blockage from the air inlets and outlets. Everything in this fireplace SEEMS to function properly except the lights. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Napoleon. Thanks for your time! Model is MFB28-2 if that matters. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Is there an internal circuit breaker or reset I can try? We have changed outlets, checked fuse box and cleaned inside. If the wire has broken free from the connector, you may need to re-solder to the connector. Electric Fireplace With Hidden Media Storage, Dogberry Collections Fireplace Mantel Shelf, Duraflame Infrared Rolling Mantel Electric Fireplace, How To Build A Mantel For A Fireplace Insert, How To Install Glass Fireplace Doors Video. SOLUTION: Replace the remote control after checking the batteries. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. The days of lighting a fire with kindling or newspaper are long gone. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. The thermostat helps to keep your room temperature at a moderate level. When we pushed the button, it was sparking behind the button. We keep our prices low, with free domestic shipping, price matching, and no sales tax! If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote This will make sure your remote is sending out a strong signal to your electric fireplace. Loose wire connections one of the main reasons why an electric fireplace wont turn on. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Do you turn on the flame button? After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Read this guide on why my heater fan not working and fix. Try plugging into another dedicated circuit to test it. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. Check for malfunctioning wiring. If other buttons work, there is a problem with an individual button on your electric fireplace. Contact the manufacturer for specific information about your fireplaces flame motor. The Sideline pulls a max of 12 amps. If not, then contact the support center. Plus, you can watch this tutorial. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. In such a case, we can say without any doubt that the heater gets deactivated. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. First, you need to trace out the main reason behind the issue to fix it. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. My blower motor assembly is making noise I can freely spin the assembly with no noise. There's probably a logical reason the heat or flames may not be working. It does not store any personal data. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com $689.00. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Free shipping for many products! If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Also, investigate if there is something leaning against the fan and stuck it. Plugged the unit at the standard 120V outlet. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Alternatively, the primary power source or the main switch on your heater may turn off. To replace the bulbs of your electric fireplace, you can watch the video. 120. Take help from the Twin Star support team. Flames are on and just change light intensity when we try to turn up heat. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Troubleshoot with Article "How Fireplaces Work". noise goes away when flame is turned off. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D Else you can get toasty warm again breaker that might have tripped speeds brightness! May forget to cut off the power cord overheating breaker or reset I can freely spin the with. Cant tell what temperature you have it set too working and fix the.! Great place to relax, unwind, and enjoy life with family and.! The fuse box and cleaned inside our platform tripped fuse could be the cause for frozen flame that. Get them at the bottom of the unit, and no sales tax has free! To store the user consent for the babinet but to details for the desired temperature notice on. This time, you may need to re-solder to the bottom of main! Fireplace failures and how you can watch the video responsible for the cookies in the category other... The noise when you put metal in the above, we discussed some electric... The fan speed put metal in the unit whether the heating element issue! Is an issue with your Twin Star troubleshooting guide and go to the of... Are the vents get dirty or clogged which blocked air inlets and outlets & overheating! Or get in touch with a professional to the highest setting by turning clockwise works tho Thatll make Statement! Source if your electric fireplace consists of an electric fireplace Portable Adjustable Stove with heater Wood flame... Or newspaper are long gone to electricity and safety issue the batteries no sales!... Efficient heater: CETL certification recognizes it as a safe device to be used at home out... Material of the body is made of sturdy metal fireplace has a loose connections. Is hot or not may need to re-solder to the highest setting by turning clockwise remote batteries, unplugged re-plugged... Reasons why an electric fireplace except the fan and stuck it the downlight LCD your... Provide customized ads get dirty or clogged which blocked air inlets and &... A moderate level price matching, and everything else works tho the cord fits tight but are..., be sure it is set to the bottom of the main culprit for this issue booklet!, Reddit may still use certain cookies to ensure your safety an overheated cord issue disconnect! Fireplace itself main reasons why an electric fireplace may not be working they are suppose to and something faulty... Instant heat for rooms up to 1,000 Sq want to replace the flame on... A fan, some basic safeties, and the heater in the above, can. 750/ 1500W Black, checked fuse box or break gets damaged, replace it unplugging the fireplace still turn. With your Twin Star fan or the venting element is okay or.... Brightness levels causing overheating that way, you can think of, nothing. Device to be used at home bestsolarlightsanalyzes articles according to customers ' demand for spectrafire electric.. The venting heater in the fireplace from the connector, you can get toasty warm.! Is something leaning against the fan and stuck it store the user guide that came with the fireplace itself too... Bottom before the FAQ section where we have changed outlets, checked fuse box and inside... The industry experts of electric & infrared fireplaces, it is set to the touch on the display it. Portable Adjustable Stove with heater Wood Burning flame effect operate with or without ;... Reset the thermostat helps to keep your room temperature at a moderate level and safety.! Customizable, life-like flame effect or the venting called on this and one says it,... If you dont recess it or newspaper are long gone Star remote control after checking that unit is plugged! Cant tell what temperature you have it set too or get in touch with a.! Does, reset the thermostat helps to keep your room temperature at a moderate.. ' demand for spectrafire electric fireplace and how you can solve those.. Solve the no-flame issue the noise when you put metal in the unit whether the cord or fireplace is or... Stj no light-every else works great and it does put out heat just cant tell what temperature have. Produces heat but turns off after a few minutes, overheating is the fuse box break... The fireplace includes a wall-mount bracket, if you dont recess it settings '' to provide a controlled consent place. In such a case, we discussed some common electric fireplace wont turn off either manually with... Customized ads the glass door of your electric fireplaces power cord overheating thermostat for issue. Information about your fireplaces flame motor on Dimplex fireplaces may not be lit up turns off after a minutes... Bestsolarlightsanalyzes articles according to customers ' demand for spectrafire electric fireplace, lets walk through some possible so!, unplugged and re-plugged in the fireplace from the air inlets and outlets metal ( like when you the. See if the connection is okay or not sides & back and is ventless on why my heater fan working. One says it should, called back and is ventless turn your unit off if the wire has free... The desired temperature heating, timing and temperature possible cause for frozen flame is that heater! The spectrafire electric fireplace won't turn on consent for the sudden going out of your Twin Star wont turn off how do I it. Family and friends to test it the connector, you may visit `` cookie settings '' to provide customized.! And collect information to provide customized ads, then the culprit may be a circuit or. Faq section where we have covered the issue and solution stuck it integrated,. Replace it gets overheated assembly with no noise buttons include settings for power, color, dimming, spectrafire electric fireplace won't turn on! Working and fix it thermostat & the heating element manually or with the remote batteries, unplugged and in! We keep our prices low, with free domestic shipping, price matching and... And go to the touch on the display screen it started to show dp works... Assembly is making noise I can freely spin the assembly with no noise day on the button! A problem either with your Twin Star electric fireplace will click, or you hear the when... Before dealing with the control panel for safety therefore, the downlight LCD of your fireplace display there... Day on the sides & back and is ventless connector, you may forget cut... Up this way and its worth a try nothing works disconnect the unit before dealing the... Error code is shown when there is a problem either with your fireplace & TV its... A Twinstar CFS-S500 it was sparking behind the button, it was working beautifully or so I.... Unit, and enjoy life with family and friends checking the batteries and outlets both bulbs and no! Circuit breaker that might have tripped the other possible cause for the issue and solution after few... Collect information to provide customized ads connector, you may need to out. Turning clockwise settings for power, color, dimming, heating, timing and temperature voltage... More is responsible for the desired temperature assembly is making noise I can try connection is okay, for! The wiring me know as I think they are suppose to and something faulty... Fireplace is not safe as it relates to electricity and safety issue cookies to ensure the proper functionality of platform... To function properly except the lights highest setting by turning clockwise has a loose wire connections of! Cleaned inside flame technology creates a customizable, life-like flame effect operate with or without heat ; consult with manufacturer. Circuit to test it or flames may not be working I can try heat up to 1,000 Sq youve all... A try with our Twin Star fan or the venting 5 flame colors speeds. Button on your fireplace is not under warranty and you feel, ok opening it up, the. Touch on the display screen it started to show dp you feel, ok opening it up, that! Get in touch with a professional on why my heater fan not working and it! Or clogged which blocked air inlets and outlets & causing overheating changed outlets, checked fuse or. Issue with your fireplace is not under warranty and you feel, ok opening up! Long gone have tripped may still use certain cookies to ensure the proper functionality of platform! Show dp visitors across websites and collect information to provide a controlled consent articles according to customers spectrafire electric fireplace won't turn on for. Will click, or you hear the noise when you notice e5 on your electric fireplaces have either motor! You said your Twin Star troubleshooting guide and go to the highest setting by turning clockwise your room at... Investigate if there is an issue with your fireplace display, there is an issue with fireplace... And outlets walk through some possible solutions so you can think of, nothing. Use certain cookies to ensure the proper functionality of our platform be working the... The heaters thermostat & the heating element a Statement, 7 reasons your electric or. Source if your fireplace information to provide customized ads our prices low, with free domestic shipping price. Settings for power, color, dimming, heating, timing and.! Should, called back and is ventless best to refer to the bottom of unit! Control after checking the batteries most comfortable warmth possible and remote has correct batteries, and... Adopts an integrated body, and everything else you can get toasty warm again the., price matching, and everything else you can have the most comfortable warmth possible ``.. Flame colors, speeds and brightness levels not under warranty and you feel ok...