It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. I posted about 54 tems a week ago and no sales. If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. If its a high-end luxury item, I wouldnt sell it to someone that didnt have a longstanding presence on Poshmark. Unfortunately, since Poshmark is a competitive market, buyers have to interact with the app a few times a day to "closet" to get views. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. Thank you for sharing your experiences. Alexandria. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. I sent a complaint to poshmark service, but we all know how that goes. I tore the sealed package and took the pictures of the leggings for her. Thats how I scored a lot of my designer items. Hi Desiree! I cant deal with lowballs. Im giving major deals & passing on my discount ( trying to get a small margin if i can but on there its hard!) OMG, Im so sorry you ad to go through that Cat. I hear time and time again from other poshers that there isnt no seller protection. Hi there! Im fairly new to Posh. Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). Bad: "Hi! Im am OCD when it comes to selling on PoshMark. Long story short: someone bought it, said it had snags, took photos and sent to Posh! So this $185 dress which I sold for $95 is ruined!! Before college i have sold things here and there but since the storm im particularly desperate. I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! I wrote on here once before but I just recently had an experience similar to Eltee. As sellers we put allot of effort into the app. Its discouraging.. Poshmark is undeniably one of the best reselling platforms out there, with tons of items available from different closets. Little room for any questions. Although when I replied I didnt contact them though customer service email, there is a drop down on the sales page that allows you to access the original case and the email goes to the investigator. I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. We know it's tempting to describe your boucle jacket as "Chanel like," "similar to Chanel style" or "inspired by Chanel," but that's actually a violation of trademark law, even if that item . The buyer opened a dispute claiming its not as described and is broken. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense. Tradesy refunds the money to the buyer and then they resell your item themselves. Poshmark Didnt care about my item and they give me just $10 when the bag cost $70 on my posh! Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! If the buyer doesnt like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. I just deleted my Poshmark closet. Its not even a review. What are your thoughts? First of all, WOW. I offer poshmarks first regret-free promise to sellers. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. So.. she seems to be a bit of a problem. Ive had another rate me low because she said the pictures made the bag look bigger. Im still active & have made a few really good friends, but some things just kill me! Havent heard of it (must be my age)! It is beyond insulting and other things I wont say on here!! I recently had someone buy some Nike shorts from me. So expect questions. You need to find out if they reported this to Posh. Its definitely time consuming. Posh always binds w the buyer usually. I know what things cost. Im also seeing what youre stating. I just came across your blog & Shopify site. She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. The jar was 3/4 full. Their shipping rates are high and so is their commission rate. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day only to receive a needs work rating two weeks later for no apparent reason. Here I am really depending on this income and once again its gone. The 20% is way to high. In the event I dont get my money from sales or purchases after this incident, Im not sure what to do. Trust me, if you dont share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. How is that allowed?! The thing that gets me is, Im not Instagram savvy and Im looking for a way to reach that market. This is a fascinating article and comments, and now I join this club! People lowball because they are cheap and want everything for free or close to it because the shipping isnt able to be asked for as free on the buyers side. Posh approved her case and the bag came back to me ripped to prove her case and support her photos. Hi Dee! Thanks for the comment! The bonus items were worth more than the items you paid for. You upload items to Tradesy pretty much the same way you do Poshmark, but you dont have to do the continual sharing. People are so cruel!! I responded to the case with a lengthy and detailed rebuttal explaining how this isnt my bag (or, even if it is, that the buyer has now cut holes into it). Give them a try and let me know how it goes! Once a user is blocked, they will not be able to Like, Comment, Make an Offer, Share or Purchase any of your listings. People want authentic but want to pay $5.00? I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. Im going nuts. I felt really and until she started being rude. Have you tried Tradesy? For example, (real experience; comment section): Buyer name (myself): dhampyre Im currently selling on pm And it can be time consuming sharing. Ugh, I could type and gripe for days on this issue! She is a new user with no prior purchases. What really upset me was that I had one buyer that did not like the lycra content in the jeans I sold her. I have to respond because Im a big shopper. I bought it the next day, which happened to be Christmas Eve. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. Poshmark, Tradesy, Thredup results show up in google shopping searches. Thats basic customer service that I feel any seller should be prepared to provide. The sad part is that she has a closet of her own and could have easily re-sold the NEW shirt in her own closet and made more than she paid for it. I just found Mercari to be too much of a hassle. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. After being an active seller for 2 years, and then quitting cold turkey, it was only then that I realized that it felt like I had been in a cult. I came across this blog because Ive been researching resale apps and Poshmark is one of the biggest when it comes to womens clothes. It just reinforced my decision to NOT start poshmark at all. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. Jackie I had a similar experience! Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. Even this turned out to be a terrible experience. If not, oh well. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). Im @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. So after about 5 emails that took a month to get an actual response, I was told that I hadnt removed the listing explaining how to spot a scammer. Lol. One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! Hi! Youd think theyd be a little more courteous. Im actively moving my inventory to less time consuming platform(s). Poshmark has a cultic following like Amway did. They do CCO and other opportunities that are NOT opportunities, its how posh makes more money, not us so dont fool yourself. More so than Poshmark. I am not a buyer so i dont care to even look at another poshers closet at all. I think we should be able to review the buyer. So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if shes interested in my item. This was not any kind of problem with any other online selling site. They buyer opened a claim one day after delivery stating the bag is fake because she checked wiki and it the bag doesnt match what they say defines an authentic bag. She made this payment 3 weeks ago and has not heard a single word from Poshmark since then. I asked the seller if it was authentic, she said yes. This past month, I had my first return in years. Serves her right, ei. (Ive also sold numerous items on Craigslist, but thats a totally different business model.) Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! Thanks!! I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. Their reason? Hi! It may be slow but I kind of like the process of it all, you know? Any input would be helpful esp. Hilary, so sorry that happened to you on Ebay. It seems like this type of activity is picking up across all of these platforms. I couldnt ignore the urge to tell that girl all that I think about those kind of buyers. I made sure everything was as described before I sent the order and then I got the issue. He was unaware that he bought anything. Thanks for the inspiration! I feel so sorry to read what happened to you. How to Deal with Low Ball Offers on Poshmark. I am not sure what to do as I would like to clear my closet out. This is a bold face lie! I also didnt like that the shipping was the same price no matter the item was. I actually block more people per day than I end up following because of rude behavior. Anyway, ive sold several items on Poshmark and had great ratings. Im new to the site. Ive been doing this long enough to know which stores will likely buy what (every location has a certain taste or vibe or customer its geared towards so I try to go to the right locations for what I have e.g. This IS NOT the bag I soldyou cant even see the entire bag shes claiming is mineand yet Poshmark approved the return! Now I think they are one of the WORST online selling sites. Id love to learn how to start my own online clothing store !!! I just this second deleted my Poshmark account for the second time in five years. The Seller must have gotten a real bargain and no wonder she cant wear wedges because she probably couldnt get them on either! If you ready peoples complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place I feel like they are all basically the same. Ill admit its a challenge getting traffic, but its growing every single day. They work very hard and this system is actually very self serving to Poshmark. They sided with her and refunded the money. If you think Poshmark is bad for the seller, its even worse for the buyers! if theres anyone who can speak to this, i need help! I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. Theyre not gorgeous, staged photos theyre photos for record. Im so sorry to hear that PM does not treat sellers fairly. Zero protection for the seller! But my concern was that many comments here mentioned a last straw situation that made them quit Poshmark for good. Hi Elizabeth. I only once had an issue and thank God it was resolved on my favor. Hi Liz! But what drew me to Poshmark was the ability to start crafting a brand image but you can only go so far with such limited parameters. Complete disaster. ~Peace and Purple rain, friend~. I think I am going to close down my PM closet soon.By they way I am following you on i instagram ( I have no idea what do there, I have so much to learn from LOL ) Thank you and have a good day!!~Moni. I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her stolen pics and showed fellow honest Poshers how to use Veracity. Lowball offers on everything, nasty comments, you name it. I also had issues with women on there. I dont have pets and the dress was stored in a hanging bag. Because that is another person who you have no control over. Besides that this site is for those who have quit Posh, not those singing its praises! It definitely didnt. It looks like they just bumped the shipping to $6.95. Im brand hew to Poshmatk. I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. When selling on shopify do I have to pay some kind of fees? I have thousands of dollars in retail or boutique merchandise, as they like to call it and no matter how much I share, how many hours I spend.. No sales! That way there is no dispute! Thanks again for your help! The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. That is just disturbing! Ive been considering finding a new platform for sales. I got a lowball offer, counter offered, but the buy stood firm to her low offer so no sale. The only thing is that people are looking for extremely inexpensive items. Disappointed in Posh. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. While my sales have picked up, I still get the ridiculous Lowballs like we are at the flea market, and there are times I get infuriated. Whats the name of your store? How to Manually Reserve an Item. Select Report User. Step 1, trying to get a tax id number. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! I started selling on Poshmark in January 2019. Ugh Im about to shut it down! I have only been on Poshmark for a few weeks and I am starting to think no one is actually buying anything because we are all trying to sell something! The time is waaaay too much unless you are a high school student. Never again mercari. I have clothes that, initially, I wanted to Sell on Poshmark, but I think Ill definitely give Depop a consideration instead. During the pandemic, I havent wanted to deal with all the time wasted selling to these stores in person so Ive just been mailing in things that I dont care about. They dont charge any fees at all to sell your stuff! Of all the online apps Ive ever used, Poshmark customer service is by far the worst. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. They shut my closet down Black Friday for a week. While the majority of people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples that found their way to my Poshmark account. WOW- I too just had a similar experience (your #1 Reason) with Poshmark I was contacted by Poshmark the buyer received the leather shoes and was reporting that the sole of the shoes were cracked and that the shoes were sticky. I am documenting my packaging & item just to be safe. Omg, I happened on this article and Im in tears. They were also filthy! I have no idea how anyone can keep up with that. This is when they still owned Paypal. The first was a lowball so I declined, but the 2nd I dont know if I should trust. I was working the graveyard shift for the first year that I sold On PoshMark and made roughly over 180 sales. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! I have a closet of very hiqh quality clothes and shoes mainly Italian and Im practically giving this stuff away for free on Poshmark. 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